Skillsoft
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Skillsoft is a publicly traded corporate learning company that offers the Percipio learning platform and CAISY, an AI conversation simulator for practicing workplace conversations.
| Website | https://www.skillsoft.com/ |
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| Headquarters | Skillsoft lists its headquarters in Nashua, New Hampshire. |
| Founded | Not published. |
| Ownership | Skillsoft is a public company (NYSE: SKIL). |
| In this guide | Leadership, safe AI use and cybersecurity; Corporate leadership and soft skills |
This profile uses the same fields and length limits as every other provider in the guide, drawn from Skillsoft’s own materials and public records.
Leadership, safe AI use and cybersecurity
Products named: Skillsoft CAISY (Conversation AI Simulator); Skillsoft Percipio
| What they offer | Skillsoft's CAISY lets learners practice difficult workplace conversations, such as performance discussions, coaching, conflict resolution and HR conversations, with an AI role-player and receive a rating and evaluation; learners pick a role and behavior to vary the practice. |
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| Who they serve | Skillsoft says FedRAMP authorization lets U.S. federal agencies use Percipio; Department of the Air Force e-Learning offers CAISY scenarios, including custom Air Force scenarios. |
| How it is delivered | Skillsoft delivers CAISY in its Percipio platform, in a browser or the Percipio mobile app; learners type or speak, using speech-to-text and text-to-speech. VR headset: not published; Desktop or browser: yes; Mobile: yes; Offline: not published; Classified: not published |
| Assessment and analytics | Skillsoft says each CAISY conversation ends with a rating and evaluation, and Percipio reports show each learner's CAISY rating score to administrators. |
| AI features | Skillsoft says CAISY runs on large language models such as Amazon Bedrock Anthropic and Microsoft Azure OpenAI, uses guardrails against off-topic or harmful input, and does not train models on user inputs. |
| Notable public programs and contracts | The Air Force reported in October 2024 that DAF e-Learning hosts CAISY tools in which AI plays a subordinate, peer or supervisor for difficult-conversation practice, including custom scenarios such as counseling a former peer; DVIDS notes DAF e-Learning runs in partnership with Skillsoft. |
| How to buy | Skillsoft's Global Knowledge site says Skillsoft and Global Knowledge products are ordered under GSA schedule 47QTCA19D002B, held by Skillsoft (US) Corporation. |
Compare with other providers of leadership, safe AI use and cybersecurity
Corporate leadership and soft skills
Products named: Skillsoft CAISY (Conversation AI Simulator); Skillsoft Percipio
| What they offer | Skillsoft's CAISY lets learners practice difficult workplace conversations, such as coaching, conflict resolution, stakeholder negotiations and HR discussions, with an AI role-player; learners choose a scenario, role and behavior and receive a rating and evaluation. |
|---|---|
| Who they serve | Skillsoft says CAISY suits employees building leadership skills, HR professionals and managers practicing difficult conversations, and sales and service staff, in organizations of all sizes and industries. |
| How it is delivered | Skillsoft delivers CAISY in its Percipio platform, in a browser or the Percipio mobile app; learners type or speak, using speech-to-text and text-to-speech. VR headset: not published; Desktop or browser: yes; Mobile: yes; Offline: not published |
| Assessment and analytics | Skillsoft says a CAISY conversation ends with a rating and evaluation (Outstanding, Acceptable or Needs improvement in Practice mode), and Percipio reports show each learner's CAISY rating to administrators. |
| AI features | Skillsoft says CAISY runs on large language models such as Amazon Bedrock Anthropic and Microsoft Azure OpenAI, uses guardrails against off-topic or harmful input, and does not train models on user inputs. |
| Notable customers and programs | The Air Force reported in October 2024 that DAF e-Learning hosts CAISY tools in which AI plays a subordinate, peer or supervisor for difficult-conversation practice, including custom scenarios such as counseling a former peer; DVIDS notes DAF e-Learning runs in partnership with Skillsoft. |
| How to buy | CAISY is offered as content within Skillsoft's Percipio platform; Skillsoft does not publish pricing for it on the pages reviewed. |
Compare with other providers of corporate leadership and soft skills
Sources
- Skillsoft Announces General Availability of Conversation AI Simulator CAISY to Build More Effective Business Leaders. Skillsoft, September 14, 2023. Retrieved October 21, 2026.
- Skillsoft Receives FedRAMP Authorization for Percipio, Enabling U.S. Federal Agencies to Access Next-Generation Learning Experience Platform. Skillsoft, March 10, 2022. Retrieved October 21, 2026.
- CAISY AI Simulator FAQs. Skillsoft. Retrieved October 21, 2026.
- Skillsoft Corporation (SKIL). Skillsoft. Retrieved October 21, 2026.
- DAF e-Learning hosts interpersonal skills simulations, feedback on demand (archived copy of af.mil article). U.S. Air Force (Air Education and Training Command Public Affairs); archived by the Internet Archive, October 16, 2024. Retrieved October 21, 2026.
- Digital Literacy: Skills for the Great Power Competition. DVIDS, November 4, 2024. Retrieved October 21, 2026.
- GSA Training Price List. Global Knowledge (a Skillsoft company). Retrieved October 21, 2026.