Synthesia
Last updated
Synthesia is an AI video company founded in 2017 by AI researchers and entrepreneurs; it makes an AI video platform and Roleplay Sessions to help organizations train, onboard and upskill employees.
| Website | https://www.synthesia.io/ |
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| Headquarters | Synthesia lists its address in London, United Kingdom. |
| Founded | Synthesia says it was founded in 2017. |
| Ownership | Synthesia is a private company. |
| In this guide | AI-powered training; Sales and customer service |
This profile uses the same fields and length limits as every other provider in the guide, drawn from Synthesia’s own materials and public records.
AI-powered training
Products named: Roleplay Sessions; Interactive Avatars; AI Avatars
| What they offer | Synthesia's offering is general workplace training: Roleplay Sessions lets learners practice conversations with interactive AI avatars that respond and push back, with an AI coach and automatic scoring, alongside an AI video platform for avatar-presented training videos. |
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| Who they serve | Synthesia aims Roleplay Sessions at sales, customer support, leadership and frontline teams; USAspending.gov lists a 2026 Army purchase of its AI video software. |
| How it is delivered | Synthesia delivers Roleplay Sessions as subscription software built inside training videos, and lists SOC 2 Type II and ISO 27001 compliance with SSO and SCIM. VR headset: not published; Desktop or browser: not published; Mobile: not published; Offline: not published; Classified: not published |
| Assessment and analytics | Synthesia says each roleplay is scored automatically against a skills rubric, with pass rates, per-skill scores and improvement tracked for individuals, teams and organizations. |
| AI features | Synthesia says its interactive avatars talk, ask questions and push back in real time, and an AI coach reviews each session and suggests what to improve. |
| Notable public programs and contracts | USAspending.gov lists a 2026 Army Cyber Center of Excellence purchase of Synthesia AI video software. |
| How to buy | Synthesia sells Roleplay Sessions through a free plan, monthly or annual per-seat learner plans, and enterprise plans with multi-year terms. |
Sales and customer service
Products named: Roleplay Sessions; Interactive Avatars; Survey Sessions
| What they offer | Synthesia Roleplay Sessions let learners practice conversations with interactive avatars, with live coaching; sample scenarios include cold calls, discovery calls, retail sales and manager training, and it names sales, support and manager training. |
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| Who they serve | Synthesia names sales, support and manager training; it lists L&D, HR and sales enablement teams across manufacturing, software, healthcare, financial services and retail. |
| How it is delivered | Learners practice in a standalone web app with their Synthesia login, including on mobile web; Synthesia also lists an Interactive Avatars API for building avatar products. VR headset: not published; Desktop or browser: yes; Mobile: yes; Offline: not published |
| Assessment and analytics | Synthesia says Roleplay Sessions measure skills uplift and lists manager analytics. |
| AI features | AI interactive avatars hold real-time conversations in role; an AI coach gives live coaching; custom roleplays can be created. |
| Notable customers and programs | Not published. |
| How to buy | Synthesia says teams can start free and add seats, or talk to sales for enterprise scale; it lists SOC 2 Type II, ISO 27001, SSO and SCIM. |
Sources
- About Synthesia. Synthesia. Retrieved October 21, 2026.
- Roleplay Sessions - AI Coaching for High-Stakes Conversations. Synthesia. Retrieved October 21, 2026.
- Synthesia (company) - Wikipedia. Wikipedia. Retrieved October 21, 2026.
- USAspending.gov award summary: contract W9124926PA008 (Army Cyber Center of Excellence, AI video software, 2026). USAspending.gov (U.S. Department of the Treasury). Retrieved October 21, 2026.